Questions 19 to 22 are based on the conversation you have just heard.
19. What does the man say about his job?
20. What does the man think is the hardest part of his job?
21. Where did the man get his first job after graduation?
22. What does the man say is important to being good at his job?
长对话原文第二篇：
W: Now you’ve seen this table of figures about the pocket money children in Britain get?
M: Yes. I thought it was quite interesting, but I don’t quite understand the column entitled “change”. Can you explain what it means?
W: Well, I think it means the change from the year before. I’m not a mathematician, but I assume the rise from 72p to 90p, is the rise of 25%.
M: Oh, yes, I see. And the inflation rate is there for comparison.
W: Yes. Why do you think the rise in pocket money is often higher than inflation?
M: I’m sorry, I’ve no idea. Perhaps parents in Britain are too generous.
W: Perhaps they are. But it looks as if children were a lot better off in 2001 than they were in 2002. That’s strange, isn’t it? And they seemed to have been better off in 2003 than they are now. I wonder why that is.
M: Yes, I don’t understand that at all.
W: Anyway, if you had children, how much pocket money would you give them?
M: I don’t know. I think I probably give them two pounds a week.
W: Would you? And what would you expect them to do with it?
M: Well, out of that they have to buy some small personal things. But I wouldn’t expect them to save to buy their own socks for example.
W: Yes. By the way, do most children in your country get pocket money?
M: Yeah, they do.
Questions 23 to question 25 are based on the conversation you have just heard:
Q 23: What is the table of figures about?
Q 24: What do we learn from the conversation about British children’s pocket money?
Q 25: Supposing the man had children, what would he expect them to do with their pocket money?
以下是2010年6月19日四级答案听力 “篇章（第二篇）”原文：
The way to complain is to act business-like and important. If your complaint is immediate, suppose you got the wrong order at a restaurant, make a polite but firm request to see the manager. When the manager comes, ask his or her name and then state your problem, and what you expect to have done about it. Be polite. Shouting or acting rude will get you nowhere. But also be firm in making your complaint. Besides, act important. This doesn’t mean to put on airs and say, “Do you know who I am?” What it means is that people are often treated the way they expect to be treated. If you act like someone who expects a fair request be granted, chances are it will be granted. The worst way to complain is over the telephone. You are speaking to a voice coming from someone you can not see, so you can’t tell how the person on the line is reacting. It is easy for that person to give you a run-around. Complaining in person or by letter is generally more effective. If your complaint does not require an immediate response, it often helps to complain by letter. If you have an appliance that doesn’t work, send a letter to the store that sold it. Be business-like and stick to the point. Don’t spend a paragraph on how your Uncle Joe tried to fix the problem and couldn’t.
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