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2015黑龙江省绥化市重点中学二模英语试题及答案

来源:2exam.com 2015-5-11 20:01:31

 

35. The best title for the text is _________.

A. How to Prepare for a Safe Travel           B. Emergency Help at Home and Abroad

C. How to Know the Place You Will Visit       D. Keep Yourself Healthy When Traveling
第二节(共5小题,每小题2分,满分10分)

 No matter what type of business you run, it has to deal with things that go wrong from your customer’s point of view. Complaints can be a great source of information for organizations to make corrections as well as further improvements. __36__.

 ▲ You should listen actively to what the customer has to say by maintaining comfortable eye contact. __37__.

▲ __38__.It’s important for you to know that your apology must appear sincere to the customer, and not an empty excuse. And also you should show the customer you’ve accepted the responsibility and provide him with choices or assure the customer you’ll do something about his complaint.

▲ Talk with the client and discover the best means to resolve his problem. __39__In this case it’s important to let your customer know an estimation(估计) of how long it will take to take action on his complaint.

▲ A simple “thank you” is one way to let the customer know you appreciate the time and effort they’ve taken to inform you about a problem with your company’s service or product that you need to know about.

▲ Create a procedure for recording different types of customer complaints. __40__.

A. Listen to your customer’s complaints and you can improve your service.

B. There will be times when you’ll be unable to resolve the issue immediately.

C. When receiving a complaint, you should apologize for the failure the customer has identified.

D. They are a valuable source of information to determine various root causes that need to be addressed within your company.

E. So it’s important to learn to deal with customer complaints efficiently.

F. Don’t feel ashamed of the failure in your service or products.

G. You should also show your customer that you do understand him by giving full attention.

第三部分:英语知识运用(共两节,满分45分)

第一节完形填空(共20小题;每题1.5分,满分30分)

阅读下面短文,从短文后各题所给的四个选项(A、 B 、C 、D)中,选出可以填入空白处的最佳选项,并在答题卡上将该项涂黑。

  I have always lived in India, and was recently traveling from Mumbai to Jaipur for work. Arriving at the airport __41__, I was asked to hang out in the waiting area __42__, without much else to do, I decided to check out the gift shop. As I walked around the store, I saw two American __43__ having a nap on a recliner(躺椅) outside. It looked as if they had been at the airport for hours, and I felt I had to do something to help ease their __44__.

  I looked around the store for a few moments, and __45__purchasing a medium-sized stuffed by toy which looked like the cartoon character SpongeBob SquarePants (though it was orange instead of the normal yellow). I asked the owner of the shop for a __46__ and a pen and wrote, “When you get up __47__ this makes you smile, it would __48__ the world to me. Have a good trip and an awesome experience. ”

  I walked __49__ towards the two women and placed the toy and the note next to them. Not wanting to shock on __50__ them, I tried to be as slow as possible, but in my __51__ to flee the scene, one of them woke up and __52__me in the act. At first when she looked at me, I __53__: maybe she thinks I’m a thief? __54__when she looked at the soft toy and the note, she brightened up, as if this was the __55__thing anyone had ever done for her. “Is this for me?” she asked. I gave her a huge __56__ and nodded.

  She was so excited! For a minute, it didn’t feel like we were __57__ anymore. I shook hands with her, and her smile __58__my day. I walked away with nothing but __59__ for her, and came to feel that, even though we were from __60__ places, she was just like me.

41. A. directly     B. early  C. hurriedly  D. late

42. A. which      B. what  C. that   D. where

43. A. men        B. boys  C. girls   D. women

44. A. wait         B. sadness  C. time   D. thought

45. A. came about   B. ended up  C. focused on  D. stuck to

46. A. book        B. paper       C. note   D. pencil

47. A. when        B. if          C. although  D. as

48. A. give         B. pass   C. take    D. mean

49. A. quietly      B. anxiously C. happily  D. unbelievably

50. A. wake        B. trouble   C. disturb   D. encourage

51. A. dream       B. try    C. attempt  D. track

52. A. saw        B. reminded  C. caught   D. greeted

53. A. desired   B. worried  C. screamed  D. feared

54. A. But  B. So   C. Because  D. However

55. A. fittest  B. last   C. best   D. first

56. A. handshake  B. present  C. laugh   D. smile

57. A. strangers B. passengers  C. passers-by  D. tourists

58. A. cheered  B. found   C. made   D. took

59. A. love  B. appreciation C. kindness  D. satisfaction

60. A. same   B. faraway  C. strange  D. different
第II卷

注意:将答案写在答题卷上。写在本试卷上无效。

第二节 语法填空(共10小题;每小题1.5分,满分15分)

  When I was thirteen, my parents and I visited an eye doctor. After the examination, __61__ doctor said with coldness that I had an eye disease. I had inherited it, __62__my brother’s eyes seemed to be fine.

  Fifteen years after that, my father began to lose __63__sight and I did, too. I fixed all my attention __64__the effects of my own darkness. My world seemed __65__(break) down and it destroyed all my dreams.

  __66__, I learnt new things from my father. Twenty years later, I look back at what he has given me. He taught me the determination to move forward __67__ facing difficulties. His journey taught me valuable lessons for my own path in the darkness. He had held onto his faith and moved from his comfortable hometown to this unknown land.

  I did the same as I stepped into the strange _68__(sight) world. Later I gained confidence and learned the language of thankfulness. With great appreciation for my father’s example, I learned the powerful combination of faith and insistence and __69__(perform) my own different roles. Luckily, __70__ I inherited from my father helped me see my life differently.

第四部分:写作(共两节,满分35分)

第一节短文改错(共10小题;每小题1分,满分10分)

     假定英语课上老师要求同桌之间交换修改作文,请你修改你同桌写的以下作文。文中共有10处语言错误,每句中最多有两处。错误涉及一个单词的增加、删除或修改。

增加:在缺词处加一个漏字符号(∧),并在其下面写出该加的词。

删除:把多余的词用斜线(\)划掉。

修改:在错的词下划一横线,并在该词下面写出修改后的词。

注意:1. 每处错误及其修改仅限一词。

      2. 只允许修改10处,多者(从第11处起)不计分。

Dear Cathy,

     I am writing to share my opinion on fashion with you, for I had just heard that you are disappointing because you can’t afford famous brands.

     I shall say that it is naturally for people to care about his appearance. And it is true that fashionable thing like clothes and shoes will make one more eye-catching. Therefore, I think it is really a waste of money for you to buy famous brands. Besides, it will also add the burden of your parents.

    What’s more, beauty is only skin-deep. There are many things in which can make you popular beside fashion. A great amount of knowledge and a warm heart will surely win others’ respect.

     As the saying goes, never judge the person by his appearance. I do hope that you will remember the saying and be as happy as you used to be.

                                                                    Yours,

                                                                    Jane

第二节书面表达 (满分25分)

  高中生考入大学后,是否要立即为其配备笔记本电脑呢?对此,有人赞同,有人反对。请你根据下列表格的内容写一篇英语短文,并发表你的看法。

      支持者     

1.是对子女奋发努力取得好成绩的肯定和奖励

2.方便今后的学习,随时随地地可以上网查阅资料

反对者

给有些家庭增加了经济负担

2.大学学习条件比较优越,有足够的计算机房供学生使用

你的看法(至少两点)…… 

注意:1. 对所给要点逐一陈述并适当发挥,不要简单翻译。

3.词数100左右,开头已经给出,不计入总词数。

Is it necessary for freshmen to have a laptop when they go to university?  Different people have different ideas.
2015届高三年级第二次模拟考试英语参考答案及评分标准

 

听力部分:1-5 BCBAB     6-10 ACABA     11-15 ACCBA      16-20 BACCA    

阅读理解:21-24  DABA   25-28CDCA     29-32BDAD   33-35 BCA   

完形填空:36-40 EGCBD  41-45 BDDAB   46-50 CBDAA   51-55 CCBAC  56-60 DACBD 

语法填空:61. the    62. although/though    63. his   64. on    65. to break

          66. However   67. when    68. sightless    69. performed   70. what

短文改错:

Dear Cathy,

     I am writing to share my opinion on fashion with you, for I had just

                                                    have

heard that you are disappointing because you can’t afford famous brands.

               disappointed

     I shall say that it is naturally for people to care about his

                    natural                      their

appearance. And it is true that fashionable thing like clothes and shoes

                                  things

 will make one more eye-catching. Therefore, I think it is really a waste

                             However

of money for you to buy famous brands. Besides, it will also add︿the

                                                    to

burden of your parents.

    What’s more, beauty is only skin-deep. There are many things in

                                                      去掉

which can make you popular beside fashion. A great amount of

                       besides

knowledge and a warm heart will surely win others’ respect.

     As the saying goes, never judge the person by his appearance. I do

                               a

hope that you will remember the saying and be as happy as you used to be.

                                                                   Yours,

                                                                   Jane

作 文:

    Is it necessary for freshmen to have a laptop when they go to university? Different people have different ideas.

    The supporters think that students deserve a laptop as an award for their great efforts and achievements. In addition, having a laptop in hand will bring more convenience to their studies and easier access to the Internet, which will in turn absolutely benefit them.

    The opponents believe it would add to the financial burden of some families. Besides, many universities are equipped with modern facilities, providing students with adequate computers for use.

    As far as I am concerned, it is not necessary to buy a laptop for freshmen. The reason for this is that they can have free access to the computers in universities. Furthermore, they may be addicted to computer games because of lack of self-control, which will have a bad effect on their studies and health.



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